Fastrack Carrier Services provides customers access to our modern advanced network and state of the art national infrastructure across Canada. Our Carrier Services provide industry leading voice, broadband and IP solutions nationwide. With more than 14 years experience Fastrack is well positioned to deliver reach, reliability and professional expertise. Our leading edge technology, proven Network 24 hour monitoring and support provides unsurpassed reliability. Our route diversity and redundancy can accommodate all traffic patterns and loads ensuring that you and your customers receive uninterrupted service.

At Fastrack we are here to service communication providers and service providers with a single point of supply and a wholesale carrier recourse for all the services, solutions and innovations required to grow and succeed. We offer complete white labeled  solutions as required and supportive full managed service with ongoing support and maintenance. This allows you to concentrate on your business and customers without high acquisition costs.

Markets we serve

Fastrack Carrier Services provides a wide variety of wholesale services over it's high-quality and reliable network. Here are the major market segments we serve:

Click the tabs to see more details of the different services that we provide.

Fastrack Networks is a wholesale enhanced voice service provider and while our focus is in Canada and the USA we support customers who are located globally with worldwide points of presence. We pride ourselves in being facilities based provider with end to end connectivity which ensures that our comprehensive voice services offering provides our customers with a distinct competitive advantage.

Our Voice Termination Services offer a footprint that covers more than 96% of Canada’s population. Customers can connect via TDM or SIP at our Toronto hub. We support SIP and H.323 protocols.

We provide Voice Origination Services using Toll Free numbers and local DID’s and pass the originated calls to our clients using dedicated facilities or via an IP handoff. Customers requiring this service also connect to our Toronto hub.

Network Interactive Voice and Video Response - Fastrack IVR /IVVR enables businesses to communicate with their customers consistently on a 24X 7 basis. Customers can play specific messages to their callers, collect a response and route the call accordingly. Fastrack designs customer specific call flows, delivers professional voice prompts and can fully support all call processing with text to speech, and speech to text capability.

IVR/IVVR  Hosted Services

Fastrack Networks provides a comprehensive suite of IVR hosted services. Designing, implementing and managing IVR infrastructure is expensive and growing in complexity. Acquisition costs are high and engineering resources required to maintain the systems are costly and difficult to find. Capacity, reliability, scalability and failover redundancy are equally major challenges that have to be considered. The option of a hosted services platform solution is therefore both an economical and sustainable choice. Fastrack Networks IVR infrastructure is state of the art and supports a wide range of applications including text to speech, voice recognition and video.

 Some of the feature sets we support are:

  ✔ Inbound touch tone or voice recognition

  ✔ Text to speech

  ✔ Multilingual support

  ✔ Customized menu structures

  ✔ Intelligent call routing

  ✔ Multi party call conferencing

  ✔ Voice and text broadcasting

  ✔ Call recording

Fastrack offers real time bill to phone and customer care to service providers across North America and around the globe. Our solutions include advanced billing, rating, charging, policy, and wholesale settlement for fixed and mobile telephony subscribers.

We support bill to phone solutions for a wide variety of services and transactions, including content, data, voice, and these solutions enable service providers to monetize the value of each subscriber transaction while personalizing the user experience to meet mainstream, niche and individual market segment requirements. 

Service providers are assured of real-time, end-to-end solutions that address the entire subscriber lifecycle.  From provisioning, rating, charging, billing, and customer care to launching new personalized services, we provide the solutions that help drive revenue, dramatically increase profitability, and offer a reliable consistent customer experience.

We assist service providers around the world by enabling them to launch new services more quickly and gain valuable business insight through advanced reporting and analytics and enhance the customer experience with 24X7 support.

We are billing specialists with more than 14 years experience and innovation in real-time monetization of services. Our platforms are fully integrated - billing, rating, charging and customer care solutions.

At Fastrack, we are dedicated to developing innovative product offerings to meet the challenges of communications service providers and digital goods merchants around the globe.

For more than 14 years Fastrack has led the market with innovative and best-of-breed telecom billing solutions.

Fastrack owns and operates a private coast to coast network in Canada and is also an established Inter Exchange Carrier with over 14 years of experience. Fastrack Global points of presence ensure worldwide reach and coverage as required. We provide complete transparency on all associated traffic through access to our Reporting and Analytics on line tool. This provides customers with 24X7 access to view their traffic in real time. Detailed analysis is provided including revenue by customer, by product, by carrier etc and the user can easily generate associated dashboards and custom reports in line with business requirements.

Our carrier services extends the powerful reach and reliability of a national network to Canadian and International service providers. We offer a range of services over this world class network to provide our customers with unmatched service performance.

Fastrack Global Billing Networks specializes in providing networks, carrier coverage and the billing solutions required to support any (pay by phone) application.

Our networks are engineered with complete redundancy to provide reliability and sustainability. We have a single network design and operations support team authority responsible for managing, controlling and monitoring our network 24 hours a day.

Our billing application servers are state of the art rating, charging and billing solutions to accommodate one of the most comprehensive suite of third party telephony clearinghouse and billing solutions in the industry

• Premium Fixed Line Services (Pay Per Minute or Pay Per Call).
• Mobile SMS, Premium SMS and Mobile Abbreviated Dial Code Services.
• Carrier Switching, Transport and Termination Services (TDM and SIP).
• Canada Voice Origination Services.
• Hosted IVR/IVVR Services – Network IVR, Video IVR, Outbound IVR and Inbound IVR.
• Call Processing and Routing.
• Voice and Text Broadcasts.
• Mass Calling and Texting - Participation Media, Voting, Competitions etc.
• Carrier Billing and Clearinghouse Solutions.

• Long distance service providers.
• Premium rate telephony service providers fixed and mobile.
• Payment providers requiring telephony billing solutions and subscriber access.
• Digital and participation media broadcasters / call in shows.
• Marketing companies.
• Call Centers - Service Bureaus.

All our customers are provided with access to our reporting and analytics management tool where traffic can be viewed as required and associated data exported for additional analysis. With this secure access, Fastrack customers can:

• Manage account information and security.
• Create customized “dashboards” of all traffic.
• Access specialized customer reports by service.
• Access call volumes by carrier and demographics.
• Export data as required (.csv format).